Subscription & Billing Policy

1. Overview

Luvo operates on a freemium model. The Service is free to use with certain limitations. You can unlock additional features by upgrading to Luvo Pro through a paid subscription or one-time purchase.

This policy is operated by Pranay Kumar Bathini, an individual developer based in Karimnagar, India.

2. Free Plan vs Luvo Pro

Free Plan

• Up to 5 rituals
• Up to 2 custom categories
• Daily and weekly frequencies only
• Basic completion tracking
• Light and dark themes

Luvo Pro

• Unlimited rituals
• Unlimited custom categories
• Lifetime history access
• Daily, weekly, and monthly frequencies
• Advanced insights with patterns and trends
• Premium themes (Midnight, Aurora, Obsidian, Mist, Paper)
• Priority support

3. Pricing

Android & Web — India (INR)

• Monthly: ₹129/month
• Yearly: ₹999/year (saves ₹549/year vs monthly)
• Lifetime: ₹4,999 one-time payment

Android & Web — International (USD)

• Monthly: $4.99/month
• Yearly: $39.99/year (saves $19.89/year vs monthly)
• Lifetime: $99.99 one-time payment

iOS (Apple App Store — USD)

• Monthly: $4.99/month
• Yearly: $39.99/year
• Lifetime: $99.99 one-time payment

Note: On Android and web, pricing is determined by your location (detected via timezone and IP address). On iOS, pricing is set in USD through the Apple App Store and displayed in your local currency by Apple. All prices are inclusive of applicable taxes where required.

4. Payment Methods by Platform

Payment security: We do NOT store your credit card numbers, CVVs, or full payment details. All payment processing is handled securely by the respective payment provider.

5. Billing Cycles and Auto-Renewal

Mobile Subscriptions (iOS/Android)

Monthly and Yearly subscriptions purchased through the Apple App Store or Google Play Store are AUTO-RENEWABLE. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date.

You must cancel at least 24 hours before the renewal date to avoid being charged for the next period.

For purchases made through the Apple App Store: Payment will be charged to your Apple ID account at confirmation of purchase. Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current subscription price.

Web Subscriptions (Cashfree/Razorpay)

Web subscriptions are NOT auto-renewable. They are structured as individual orders per billing period. You will need to manually renew your subscription when it expires. We will send you email reminders before your subscription expires.

Free Trial (Android Only)

Google Play Store currently offers a 7-day free trial for monthly subscriptions. Available to new subscribers only. If you don't cancel before the trial ends, you will be automatically charged for the first month.

6. How to Manage Your Subscription

7. Cancellation

When you cancel your subscription, you will retain Luvo Pro access until the end of your current paid period. Cancellation does not entitle you to a refund for the unused portion of your subscription (except where required by law).

When your paid period ends, you will be automatically downgraded to the Free plan. All your rituals and data are retained — you will simply lose access to Pro features (unlimited rituals, advanced insights, premium themes, etc.).

You can re-subscribe at any time to regain Pro access.

8. Refunds

For detailed information about refunds, please refer to our Refund Policy.

Quick summary: iOS and Android refunds are handled by Apple and Google respectively. Web purchases are generally non-refundable, with exceptions for technical issues or duplicate charges.

9. Contact Us

If you have questions about billing, subscriptions, or this policy, please contact us: